Privacy Policy

This Privacy Policy explains how Symia Consulting collects, uses, and discloses personal information through this website and related inquiry, scheduling, and introductory business communications.

It does not govern information we process solely on behalf of a client under a separate services agreement, and it does not replace any data-processing, confidentiality, or security terms agreed in writing for a client engagement.

When you contact us through this website or otherwise choose to reach out, we may collect the information you choose to provide.

• Name, work email address, and other business contact details.
• Company name, role, team details, or company size information you include.
• The contents of your message, inquiry, meeting request, or follow-up communications.
• Documents, notes, or materials you voluntarily choose to send us during early discussions.

Like most websites, our hosting and site infrastructure may automatically log limited technical information when you browse the site.

If we materially change how we use cookies, analytics, or similar tracking technologies, we will update this policy and any required disclosures.

• Internet protocol address, approximate location derived from IP, and network connection details.
• Browser type, device type, operating system, language settings, and referring pages.
• Pages visited, timestamps, navigation activity, and basic security or performance logs.

We use personal information only for legitimate business purposes connected to operating Symia Consulting and responding to people who contact us.

• To respond to inquiries, schedule meetings, and communicate with prospective or current clients.
• To evaluate potential engagements and prepare for client discussions.
• To operate, secure, troubleshoot, and improve the website and related business systems.
• To maintain business records, enforce our terms, and protect against misuse or security incidents.
• To comply with legal obligations and respond to lawful requests.
• To send occasional business communications where you request them or where applicable law otherwise permits.

Where applicable privacy laws require a legal basis, we generally rely on consent, legitimate interests in operating and securing the business, taking steps at your request before entering into a contract, performing contractual obligations, and compliance with legal obligations.

We do not sell personal information. We also do not disclose personal information for third-party advertising in a way we intend to treat as a sale of personal information.

We share personal information only where reasonably necessary for the purposes described in this policy.

• With vendors that help host, secure, or support the website and our communications systems.
• With scheduling, productivity, or professional-services providers acting on our behalf.
• With legal, accounting, insurance, or other professional advisers where necessary.
• With regulators, courts, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, or property.
• In connection with a merger, acquisition, reorganization, financing, or sale of all or part of the business.

Because Symia Consulting advises on AI systems, some internal workflows may involve software tools that assist with drafting, research, or analysis. That does not change our expectation that business information should be handled thoughtfully and proportionately.

Please do not submit highly sensitive personal data, payment card information, health information, trade secrets, or other regulated confidential material through public web forms unless we have specifically requested it and an appropriate agreement is already in place.

If a client engagement involves third-party model providers, client systems, or regulated data, the applicable services agreement, statement of work, NDA, or data-processing terms should define the permitted data uses, confidentiality obligations, retention rules, and security responsibilities.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including managing inquiries, maintaining business records, supporting client relationships, resolving disputes, and complying with legal, tax, accounting, or regulatory obligations.

Different categories of information may be kept for different periods depending on context, sensitivity, and legal requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our service providers may process information in jurisdictions other than the one where you are located. Where applicable, we rely on appropriate contractual or legal mechanisms for cross-border transfers.

Depending on where you live, you may have rights to request access to, correction of, deletion of, portability of, or restriction of certain personal information, or to object to certain processing. You may also have the right to opt out of marketing communications and to lodge a complaint with a relevant regulator.

• You can opt out of non-essential business communications by using the unsubscribe method included in the message or by contacting us directly.
• We may need to verify your identity before acting on certain requests.
• Some rights are subject to exceptions, including legal retention obligations and the rights of others.

This website is intended for business and professional audiences. It is not directed to children, and we do not knowingly collect personal information from children through this site.

We may update this Privacy Policy from time to time by posting a revised version on this page. The revised policy becomes effective when posted unless a different effective date is stated.

If you have questions about this policy or want to exercise a privacy right, contact Symia Consulting through the consultation form or any other contact channel published on this website.